Repair, Refurb and Recycle Service - For all your repairs, alterations or just a little TLC
Our aim is to ensure as few items as possible ever enter landfill. Through our repair, refurb and recycle service, you can expand the lifetime of your leather with a professional repair, shop great deals on refurbished products in our Outlet, and recycle your old LUX leather gear responsibly.
We can repair most things, rips in leather clothes, broken zips etc.
General leatherwork £40/hr plus materials. Minimum charge 1hr, then 1/2hrly after that.
Postage £10 UK, £35 International
REFURB AND RECYCLING
As part of our project to keep leather products out of landfill and in use, we are now able to refurbish and recycle your old LUX items.
We are now able to offer a refurb service where, subject to approval by our team of experts, you send us your old leather items - to be cleaned, repaired and reconditioned as appropriate before re-selling on our Outlet. The LUX refurb team will charge a fee for reconditioning plus 30% of the final sales price - by purchasing refurb items from our Outlet you can give a gorgeous piece of leather a new home and help extend the lifecycle of LUX designs. Refurbs on the Outlet will be very clearly labelled as such.
As you would expect there are certain conditions for the return of items that have been worn and for health and safety reasons we can only accept items that have been washed and dried, with no stains or smells and that you confirm are safe to handle.
- If the returned items do not meet the above standards, we will refuse the refurb return.
If your item has passed it's usable lifespan and can't be refurbed, we’ll deconstruct and recycle it responsibly to local craft groups and artisans (we will never sell them on or send them to landfill). As with refurbs - we can only accept items that have been washed and dried, with no stains or smells and that you confirm are safe to handle.
To use our recycle service, simply email us for full details and you'll get a 15% discount code when your return arrives. We can't accept returns that haven't been emailed first.
Extra details for corset repairs
Given due care and attention, your Lux Tenebrae corset will last a lifetime. But at some stage it may need to be serviced and you can rely on our superb service to get your delicates up and running again. What ever your issue, if you have a Lux item, email us and we will look after you.
If your item is not Lux Tenebrae, we may still be able to help you, and we often carry out repairs when other corset suppliers turn you away. Here is a brief list of our Corset Repair Service for non Lux satin and leather corsets:
Our most common non Lux corset repair: The button has sheared off the busk.
Cause - Not undoing the lacing enough when taking a corset off so when you unbutton the corset, there comes a point when the entire pressure of the corset is on one little button, which eventually will fail. Make sure you loosen the lacing so that the corset is hanging off before unbuttoning.
Fixable? Yes. Replacement busk needed as individual buttons can't be stuck back on. Price starts at £75 plus postage.
Second most common issue: The boning is poking out of the front or back
Cause - Bones made from untreated metal strips with sharp edges, start emerging through the corset within the first couple of wears. The use of rough metal strips as a cheap substitute for corset bones is widespread in imported corsets.
Fixable? Yes. This boning is usually around just the eyelets and down the front, we can peel back the edging and replace with authentic corset boning. Price starts at £60
Third most common problem, eyelets pulling out on the waist.
Cause - not enough stiffening where it's needed allows the eyelets to move and they wriggle free within only a couple of months.
Fixable? Yes. If you've got your corset in with us for servicing we never mind popping the odd eyelet into place free of charge, but it's always worth thinking about having a full eyelet grommit refit. We'll take all the eyelets out with pliers, strengthen the whole area and then re insert new two piece grommets. Price £100
Fourth most common problem, you've changed shape and the corset is now too big or too small.
Fixable? Yes. We can make your corset smaller in many different ways - the easiest is to peel back the top and bottom edging by 6 inches, take out a portion down the middle of the corset, then put it all back together again.
Corset too small? Try our eyelet panel extension to add years of life. £85
Current prices as at Jan 2022
Replacement busk: regular £75, extra wide £85, spoon busk £100
Replace worn top and bottom edges £75
Insert authentic steel corset bones: to back edge £60, or £80 for front and back.
Eyelet extension panel £95
Straight forward size reduction, £50 - minimum reduction is 2inches/10cms
Refit 1- Replace worn top and bottom edges and entire boning £100
Refit 2 - Back grommet eyelet refit inc new leather, coutil strips and fully eyelet replacement £100
Refit 3 - Replace worn top and bottom edges and entire boning and eyelets £150
Gold service refit 1- Replace worn top and bottom edges, entire boning and steam cleaning £175
Gold service refit 2 - Back grommet eyelet refit inc new leather, coutil strips, full eyelet replacement, steam cleaning£175
Gold service refit 3- Replace worn top and bottom edges and entire boning and eyelets and steam clean £200
General leatherwork or corsetry work £40/hr. Minimum charge 1hr, then 1/2hrly after that.
Postage £10 UK, £35 International - those steel bones are heavy
Pay by bank transfer or credit card online, or email us and we'll set you up an invoice to pay online. Easy.
If you are sending in a corset or bra for repair from outside the UK - this bit is important: please make sure that the parcel is clearly marked "UK CLOTHING RETURN - no commercial value" to avoid any customs problems. Otherwise UK cuctoms will charge a tax bill on the incoming items that we will have to pass onto you.
After evaluating the corset, the cost of repair will be confirmed by our Corset Repair Angel, we won't start work without talking to you first.
Other alterations and enhancements are charged at £40 plus P+P Minimum charge 1hr, then 1/2hrly after that.
Hi Jules, Received it today, you've done a fantastic job! Thank you so much it's just what I wanted. I have a few corsets that are too long in the same way, it's annoying because they fit everywhere else, (what comes of being short ha ha) so I may well be back for more, if that's ok with you. Think the next one I buy I'll get made to measure, though saying that the one you have just done has cost approximately £100 inc alterations which is good. Thanks for the extras and the lightning speed service too, much appreciated. Best wishes
hi jules -
I just wanted to let you know that my corset arrived yesterday and it looks wonderful! thank you so much for your help & excellent customer service.