Waiting List and Dispatch Times

Small Items (Lingerie & Undies)

Orders placed today: Dispatched Sep 10 (except Outlet and stock items undies, which ship daily).  

Next:  Ships Wednesday, Aug 27 2025  

  • 4801, 4810, 4811, 4812, 4813
  • 4800 Size exchange

Then:  Thursday, Aug 28 2025  

  • 4802 - Admin Daily from Royal Mail re US Tariffs

Then:  Ships Wednesday, Sep 3 2025  

  • 4805, 4808, 4809, 4819 
  • First fitting, camisole 4807

Then:  Ships Wednesday, Sep 10 2025  

  • 4821, 4822, 4823, 4824 & All new orders from 4825 onward 

 

 

How it works: Our specialist team hand-makes small items. Check your order number against the dates above for an accurate estimate. Queues may vary.

 

Large Items (Tailored Pieces)
Current production status:  

  1. 4632 Bespoke Trench - in production
  2. 4756 Off the peg Jeans, off the peg shirt - queued
  3. 4807 Bespoke Camisole - Fitting #1 in production to send Sep 3rd
  4. 4618 Shirt: Sent 27 Aug

How it works:
Our tailoring team crafts all non-lingerie/undies items, like leather jackets and coats, by hand. With growing demand and a limited number of skilled artisans, turnaround times range from 2 to 12 weeks (or longer as orders increase).  

Turnaround factors:  

  1. Complete details provided: If your order includes all necessary info (e.g., measurements), it joins the queue in numerical order. You’ll move up as earlier orders complete—faster if fittings ahead of you are signed off quickly, slower if they require multiple rounds. 
  2. Fittings needed: If your order requires fittings or additional details, it joins the queue, and we’ll send fittings ASAP for you to review at home. Progress depends on how quickly you return measurements or approve fittings.

Estimated timelines:  

  • Fastest: 2 weeks from final measurements or approved fitting (happens 50% of the time). 
  • Slowest: Up to 2–3 months as demand grows. 
  • If the wait exceeds 3 months, we pause new orders to catch up. 
  • Beyond 6 months, we close the order book until we’re current again.

Note: We can’t guarantee exact dates unless discussed beforehand, but we’ll always strive to meet special requests. For the quickest delivery, order today—your item could ship in as little as 2 weeks or take up to 2 months, depending on the queue.