Feel free to contact us about anything you like, we're here to make your life better. (But we can't fix your car, boss or partner.)

Best number is 0781 7369221

For the quickest response, use a text message - use if you are happy with a very informal short reply.


Email:  More complex questions sometimes need pictures, use our email jules@luxtenebrae.com for this. Emails answered daily.


Phone:   Jules 0781 7369221

If you can't explain in writing, then do phone through your query.

We are still a small business and you will usually go straight through to Jules.

Lines are open:
Monday – Friday:
10am - 8pm GMT / 5am - 3pm EST



This is Jules.



Remember, if you're phoning regarding an outstanding order, we'll usually just need your name, so no need to search for an order number! 

or write to;

Jules, Lux Tenebrae, The Glass House, 55a Brookside, Pill, BS20 0LA, UK



Please visit our help desk for answers to many questions.


To get notified of promotion start dates and other info, please join our Lux email group. We don't email too often, you can opt out at any time and we'll never spam you or pass on your details to anyone else.

Lux Email Group

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Size Charts
Ladies Size
Single Size   UK 8 UK 10 UK 12 UK 14 UK 16
Bust 84 33 86 34 92 36 96 38 102 40
Waist 66 26 71 28 76½ 30 81½ 32 86½ 34
Hips 87½ 34½ 91½ 36 96½ 38 101½ 40 107 42


Ladies -  International Conversion
UK 8 10 12 14 16
European 36 38 40 42 44
US 4 6 8 10 12
Australia 8 10 12 14 16









To find your regular glove size, take the measurement around your palm, glove sizing is still done in inches, so you'll need to convert if necessary - 2.54cm = 1 inch.

Our gloves are on the tight side, so you may want to round up or down according to how you like them to fit, a good regular fit by sizing up, a super tight fit by sizing down.