SHIPPING, TARIFFS

At Lux, we’re passionate about delivering our British craftsmanship worldwide. All orders are shipped discreetly in plain packaging via Royal Mail or courier services. While UK shipping is free, we offer flat-rate international shipping:  

EU: £10.50  

USA & Canada: £15.75  

Rest of the World: £18

Upgrade to courier shipping for faster delivery after dispatch—buy courier upgrades here. Please provide a phone number at checkout to assist with delivery (required for courier shipping).  
For any Royal Mail International order that seems delayed, please check the Royal Mail International Incident page for the latest info, it's updated hourly. 

 

US DELIVERY

We’re delighted to bring Lux’s British craftsmanship to our U.S. customers. As part of our Transatlantic Treats sale, enjoy free U.S. shipping on orders over £150 (ends 6 April 2025, 11:59 PM GMT). For all other orders, standard shipping to the U.S. is a flat rate of £15.75 via Royal Mail, with delivery typically within 5-10 business days.  
We know U.S. tariffs can complicate international shopping, so we’ve made it our mission to ensure a seamless experience. With thoughtful packaging and personalized shipping options, we’ll help your order arrive with ease. Learn more about how we navigate tariffs in our latest blog post.  
You can upgrade to courier shipping for faster delivery after dispatch—buy courier upgrades here . Please provide a phone number at checkout to assist with delivery (required for courier shipping).  

 

CANADA DELIVERY

Standard shipping to Canada is £15.75 via Royal Mail, with delivery typically within 5-10 business days. Note that orders above CA$20/GB£12 are subject to a 5% GST tax, and additional provincial sales taxes may apply depending on your destination.  
To manage duties, please specify your preferred declaration/insurance value at checkout:  
Minimum (£10): Lower customs fees, but coverage is limited to £10 if the parcel is lost (rare, but possible).  

Insure for £50 or more: You’ll pay GST on the declared amount, but you’re covered for that value if the parcel is lost.

EU

Standard shipping to the EU is £10.50 via Royal Mail, with delivery typically within 5-10 business days. EU orders are subject to VAT (minimum 15%, varies by country), and items over €150 may incur additional tariffs.  
Please specify your preferred declaration/insurance value at checkout:  

Minimum (£7): Lower customs fees, but coverage is limited to £7 if the parcel is lost (rare, but possible).  

Insure for £50 to £150: You’ll pay VAT on the declared amount, but you’re covered for that value if the parcel is lost.

SWITZERLAND

Standard shipping to Switzerland is £18 via Royal Mail, with delivery typically within 5-10 business days. Orders are shipped as invoiced and may be subject to local customs charges, which vary based on Swiss regulations.  

AUSTRALIA

Standard shipping to Australia is £18 via Royal Mail, with delivery typically within 5-10 business days. All imports are subject to a 10% Goods and Services Tax (GST).  
Please specify your preferred declaration/insurance value at checkout:  
Minimum (£7): Lower customs fees, but coverage is limited to £7 if the parcel is lost (rare, but possible).  

Insure for £50 or more: You’ll pay GST on the declared amount, but you’re covered for that value if the parcel is lost.

REST OF THE WORLD
Standard shipping to the Rest of the World is £18 via Royal Mail, with delivery typically within 5-15 business days, depending on your location. Most international orders may incur customs charges upon arrival, which vary by country and are beyond our control.  
To help manage duties, please specify your preferred declaration/insurance value at checkout. Otherwise, your order will be shipped as invoiced.  

Need Assistance?
Have questions about shipping or duties? email jules'at'luxtenebrae'dot'com