SHIPPING, TARIFFS
UK Orders
All UK orders are shipped free with our compliments via Royal Mail.
Free InPost Locker Delivery Want to collect your order from a local InPost parcel locker? We’re happy to arrange this for you completely free of charge.
How to order:
- Find your preferred locker location using the InPost Locker Finder.
- At checkout, select "InPost Locker Delivery" as your shipping option.
- Drop us a quick message via our [Contact Page] or reply directly to your order confirmation email with the exact name and address of the locker you wish to use.
Please note: We must receive your locker choice within 2 hours of placing your order to ensure correct routing.
International Orders
All orders are shipped discreetly in plain packaging via Royal Mail or courier services. While UK shipping is free, we offer flat-rate international shipping:
EU: £12.90
USA & Canada: £15.90
Rest of the World: £18
Upgrade to courier shipping for faster delivery after dispatch—buy courier upgrades here. Please provide a phone number at checkout to assist with delivery (required for courier shipping).
For any Royal Mail International order that seems delayed, please check the Royal Mail International Incident page for the latest info, it's updated hourly.
Need Assistance?
Have questions about shipping or duties? email jules'at'luxtenebrae'dot'com