Feel free to contact us - we're here to help.

Email — Orders, Measurements & Fitting Photos

For custom commissions, sizing adjustments, or existing orders, please send an email. This ensures all design notes, reference images, and technical specifications are permanently logged against your account so nothing is lost.

Direct Email: jules@luxtenebrae.com

Studio Response Time: Usually within 24 hours (Monday to Friday).

WhatsApp & SMS — Quick & Informal Enquiries

Best for rapid, straightforward questions regarding stock availability, brief product specs, or shipping updates. Please keep complex order details or measurement files to email, as short messaging systems are not suited for tracking design geometry.

Message Line: +44 (0)7817 369221

Telephone Support

If your query cannot be explained in writing, you can reach the studio directly on the line below. Please note that as a working tailoring studio, we are frequently operating loud machinery or cutting complex patterns and cannot always answer immediately. If we miss your call, please leave a voicemail or drop us an email with your order number.

Studio Phone: +44 (0)7817 369221