EU DELIVERIES REMAIN PAUSED
Previous EU clients please email - we have a duty of care towards you and your orders, going forward you may need replacements, repairs and exchanges and we will work creatively with you to find solutions that don't involved extra charges on what should be free services from us. WHAT HAS HAPPENED? From early June we began to experience a high level of unexplained returns from the EU border. The combination of time spent answering emails, chasing missing orders, phone calls, parcels held at the border and returns and therefore refunds that were not collected due to customs fees meant we started making a loss within...
